• Tel: 0333 4330 767 0333 4330 767
  • Email: info@onlinecurtainfabrics.com info@onlinecurtainfabrics.com

Delivery Terms

Our standard Delivery is to UK Mainland Addresses. There is a £10 extra charge to all other UK Addresses. Please call for any advice on Extra Delivery Charges.

For Cut Length Fabrics please allow up to 7 working days for your order, although in most cases our turn around is approx 3 - 5 working days. If there is a delay with any fabric order, we will let you know.

If your order is urgent, let us know, and we will see what we can arrange to process your order faster than the stated delivery times listed.

For Made to Measure Curtains please allow up to 21 working days approx for your order.

Carriage Methods and Processing Times

Delivery on orders for curtains, fabrics & ready mades over £200 is free.

Some items may be sent to you directly from Online Curtain Fabrics using other delivery services other then Fastway Couriers.

Some items may be sent to your directly from our suppliers using other delivery services.

Orders placed on a Friday pm or over the weekend will not be processed until the following Monday.

Your credit / debit card is charged as soon as you place your order with Online Curtain Fabrics.

No Quibble* Ready Made Curtains Returns

When you buy Ready Made Curtains from Online Curtain Fabrics .com you can be re-assured by our no quibble returns policy. If for any reason you are not happy with your purchase from us, all you have to do is return it to us in the same condition and packaging (unopened) within 14 days of receipt for a full refund on the Curtains you have returned to us. Please note you will have to provide proof of delivery if for any reason your package is misplaced. The customer is liable for return postage costs. Please contact the sales team to confirm the return of the curtains before sending them back.

*Once the Ready Made Curtains have had the strings pulled ready for fitting or if your readymade curtains have been adjusted in any way, you cannot return the goods back to us under any circumstances.

Return Address:
Online Curtain Fabrics
Eurolink
Lea Green
St Helens
Merseyside
WA9 4QF. *Once the Ready Made Curtains have had the strings pulled ready for fitting or if your readymade curtains have been adjusted in any way, you cannot return the goods back to us under any circumstances.

Goods can only be returned to an a returns address only after you have phoned us and also written an email to explain the problem, if an agreement is made with us, then you will be given the correct returns address in a confirmation email in which you would need to agree with first as this will then be collected from you and returnd to that address.

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CONTACT US

Eurolink
Lea Green
St Helens
Merseyside, WA9 4QF

Phone: 0333 433 0767

Email: info@onlinecurtainfabrics.com

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